Singgih, R. P., A. Pratiwi, Y. Yusyanah, M. P. Sari, and B. Poernomo. “Improving Service Quality of A Private Hospital to Provide Satisfaction Of BPJS Participants”. Civil Officium: Journal of Empirical Studies on Social Science, vol. 3, no. 2, July 2024, pp. 1-10, doi:10.53754/civilofficium.v3i2.682.